Video Shows Telcos 3 Simple-Yet-Effective Ways to Improve Client Service in Just 30 Minutes from AdMeter on Vimeo.
Free Video Shows Telcos 3 Simple-Yet-Effective Ways to Improve Client Service in Just 30 Minutes. And it's true!
We recently helped a Telco retain some major business by enhancing the call data they were sending to the client. The problem they had was that they were just sending the basic “accounting style” data...like how many thousands of minutes and how many calls were being generated every month...
Like many “satisfied clients” this major business was looking around looking at other Telcos and realised there was a lot more they could be getting...
Fortunately, Admeter came to the rescue by taking the raw CDR data and turning into marketing information reports that the client loves... The Telco has retained the client...can offer them more value and I reckon that client has gone from being “just satisfied” to “loyal”.
We all know this Telecoms business is a highly frustrating business.
What most people don’t mention is that there are solutions to client problems already out there – you just have to find the right partner who is already doing what your clients want...
Other Telcos don’t want you to know about this enhancement of CDR data... they’d lose their advantage over you!
But let me ask you a question....
If no-one is telling you about enhancing CDR data for marketing, what other things are being hidden from you?
Plenty!
If you are already thinking about this stuff, you might like to test drive it today,
Yours in “Telecomship”
Graham Pollard
P.S. If you aren’t the person who looks after your client’s call data please let them have a copy of this email by forwarding it on – we don’t want you to miss out on this..
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